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FAQs

What is trimming ?

Why are some helicopters only for indoor use? What happens if I fly it outside?

What happens if I leave the helicopter connected to the charger for long periods of time exceeding the estimated charge time?

What is the life expectancy of the rechargeable battery & the motors in the helicopters?

My Unit didn't work right out of the box

How to change my main rotor shaft?

My Unit broke down and its still under warranty

How long till I receive my order?

How much flight time do I get out of a charge ?

How do I use my Propel Points?

How do I pay for my purchase?

How do I return my product under warranty ?

How do I keep my helicopter from spinning in circles?

Why can’t we buy the rechargeable li-poly batteries through you for your product and where are they sold?

Why do I have to pay for parts when it clearly states I get unlimited free replaceable parts?

Why doesn't my helicopter lift off the ground but the rotors spin?

What does the 90 day warranty cover ?

Speak to a Propel advisor